Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of our picks for the highest payout online casinos in Canada? This is the page for that. Below you'll find how to reach us, what kinds of messages we're happy to receive, and what happens once your message lands in our inbox.
The Best Way to Reach Our Team
Email is the most reliable route to us. Send your message to [email protected] and a real member of our editorial team will read it — we don't rely on automated replies to handle reader contact.
A quick tip: telling us upfront what your message is about (a correction, a question about a specific brand, a general enquiry) helps us route it to the right person and get back to you sooner.
What We Can Help With
We cover a lot of ground on mystrongcircle.com, from payout speeds and bonus terms to licensing and payment methods across Canadian online casinos. Here's where reader contact tends to be most useful:
- Questions about a specific casino — If you want more detail on how we assessed a brand featured on the site, such as Cashed, SlotsGem or WinnerIsland, ask and we'll point you to the relevant section or clarify our reasoning.
- Corrections — Bonus terms, payout speeds and offer details change often. If you've noticed something on the site that looks outdated or inaccurate, flag it. We'd rather fix it than leave it wrong.
- Content suggestions — Want us to look at a topic we haven't covered yet, such as a particular payment method or a region-specific concern? Let us know what would be useful to you.
- Partnership and editorial enquiries — If you represent a casino brand or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about safer gambling — If you or someone close to you is struggling with gambling, mention this in your message and we'll direct you toward appropriate support resources rather than leaving you without help.
What Our Rankings Are Based On
Since a lot of contact we receive relates to how brands are ranked, it's worth being upfront about our approach. Our editorial ratings reflect research into payout speed, bonus terms, game selection, licensing, and the reliability of payment methods available to Canadian players. No brand pays for a better position on our list, and commission from any partner links does not influence how a casino is scored or ordered. If you think we've missed something in our assessment of a specific brand, that's exactly the kind of feedback we want.
What Happens After You Get in Touch
Every message is read by someone on our team before a reply is sent. We aim to respond within a couple of working days, though enquiries that need fact-checking against a casino's current terms — bonus wagering requirements, payout limits, and similar details — can take a little longer since we verify before replying.
If your message concerns a correction, we'll let you know once the relevant page has been reviewed and updated, rather than leaving you wondering.
Before You Write In
A few things that might save you a message, or help you write a more useful one:
- If your question is about a specific casino's welcome offer, check the offer details shown alongside our review first — terms such as minimum deposit, wagering requirements and expiry dates are usually listed there.
- If you play outside the standard regulated market and are looking at options beyond the usual Canadian licensing framework, our page on non-GamStop casinos may already answer what you're after.
- If you're contacting us about a technical issue with a casino site itself — such as a stuck withdrawal or a locked account — that's a matter for the casino's own support team, since we review these sites but don't operate them.
A Note on Accuracy
We update our content as casino offers, terms and licensing details change, and reader feedback is a genuine part of how we catch what needs revisiting. If something you've read on mystrongcircle.com doesn't match what you experienced at a casino, we want to know — good or bad. Thanks for taking the time to reach out.